♥Shop Policies♥

<<PAYMENT>>

We accept PayPal only. You can use your credit/debit card thru Paypal without registering.

Paying with PayPal is safe and secure - merchants never see your financial information.

Immidiate payment is required.

 ALL THE ORDERS BETWEEN 12/5~12/20 WILL BE SHIPPED VIA USPS FIRST CLASS MAIL SERVICE.***

PLEASE PLACE YOUR ORDER BY 17TH TO MAKE SURE TO RECEIVE YOUR PACKAGE BEFORE/ON CHRISTMAS.

IF YOUR ORDER IS $60~ AND PAID MORE THAN $4.80 FOR THE SHIPPING, PARTIAL REFUND(DIFFERENCE BETWEEN WHAT YOU PAID AND $4.80) WILL BE ISSUED ON SUNDAY 12/18.


***********FOR CUSTOM ITEM ORDERS***********

YOU ARE REQUIRED TO PUT NON-REFUNDABLE DEPOSIT OF 50% OF THE SALE PRICE. NO EXCEPTIONS. We will send you a paypal invoice when you are ready to pay the deposit.

Please send email to pinkyanela@gmail.com to let us know your paypal email address. 


I will start to work on the item after the deposit is received. Please allow 7~21 days for the custom item to be finished.(may take longer)

<<Exchange and Return>>

***************NO EXCHANGE NO RETURN*************
Exchanges only accepted when the item is not as described.

Please contact us in 3 days from the package was delivered.(we will check the delivered date on the tracking record)

We package items very secure and carefully with bubble wrap and put them in bubble envelop or box. Packages are shipped in a PERFECT CONDITION. WE NEVER SEND DEFECTIVE ITEMS.

If you receive an item and it's broken, it happened in transit which is NOT our responsibility. In order to avoid unfortunate accidents like this, we offer insurance to anyone.

PLEASE DO NOT ask for a refund when you receive an item and accidentaly broke it! That is NOT our or postal workers' responsibility. We always double check the condition of the items before packaging and shipping and they are shipped in PERFECT CONDITION.


******Refund won't be issued under ANY CIRCUMSTANCES!*****

WE OFFER SHIPPING INSURANCE, AGAIN WE OFFER SHIPPING INSURANCE.

*DISCLAIMER*
Please keep the DECO item in the pouch when it is in your purse.
Very strong adhesive is used, but the rhinestones may come off if the item is not properly maintained.

<<Additional Policies>>

WE DON'T SELL SUPPLIES. WE RECEIVE EMAILS TO ASK ME WHERE I GET HELLO KITTY FLATBACKS, CABOCHONS, WHAT KIND OF GLUE DO I USE AND WHERE TO GET IT ETC... WE DON'T RESPOND TO THESE EMAILS.

DO NOT USE OUR PHOTOS without permission. We are granted copyrights to my photos.

We usually reply to emails in 2-4days. We appreciate it if you can be patient with us.


Please contact us with any and all questions - thanks!